Refund Policy
Refunds and cancellations for AuthorOps Pro subscriptions purchased through Paddle.
Last updated: September 27, 20261. Your purchase
AuthorOps Pro is a recurring subscription to an online software workspace. Payments are processed by Paddle, the merchant of record. The monthly or annual price and any applicable taxes are displayed before you confirm the purchase.
2. Refund eligibility
Refund eligibility for purchases through Paddle follows Paddle’s Refund Policy and any mandatory rights that apply to you. A refund is not automatically granted merely because you cancel a subscription. Paddle may review other refund requests individually, including requests involving technical problems or a product that does not match its description. Nothing here limits your rights under applicable law.
3. Requesting a refund
To request a refund, visit Paddle buyer support or follow the support link in your Paddle receipt. Include the email used at checkout and your transaction details. For help with AuthorOps access or a technical problem, contact support@authorops.app; we will investigate and help you with your request.
4. Cancelling renewal
You can cancel through the Paddle customer portal using the link in your purchase email or the Manage billing action in your AuthorOps account. Cancellation stops future renewals and normally takes effect at the end of the current billing period. For additional assistance, visit Paddle buyer support.
5. Other policies
See the AuthorOps Terms of Service and Privacy Policy for information about use of the service and your data.